Terms of Service

These Terms of Service (these "Terms") constitute a binding agreement between Cashout Mobile LLC, an Ohio limited liability company ("Cashout," "we," "us"), and each individual or entity that accesses or uses the Cashout iOS application, the Cashout merchant web portal, or the website at cashoutmobile.com (collectively, the "Service"). By accessing or using the Service, you accept these Terms. Business accounts are additionally governed by the Merchant Services Agreement.

1. The Service

The Service presents short-form video content from participating businesses to verified student users. Viewing such content accrues "Dough," an in-application reward instrument, which student users may exchange for promotional offers ("Coupons") redeemable with participating businesses in person or online. Participating businesses receive verified, aggregated performance metrics.

2. Eligibility; Accounts

Student accounts are available only to individuals who are at least sixteen (16) years of age and enrolled at a supported institution, as verified by school email address. If you have not reached the age of majority where you live, you may use the Service only if your parent or legal guardian has reviewed and agreed to these Terms on your behalf. Business accounts may be created only by an individual authorized to act on behalf of the business. Each individual may maintain only one account. Personnel scanning accounts are provisioned exclusively through a business's join code. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

3. Dough

DOUGH IS A PROMOTIONAL REWARD INSTRUMENT ONLY. IT HAS NO MONETARY VALUE, IS NOT LEGAL TENDER, STORED VALUE, OR A DEPOSIT, IS NOT REDEEMABLE FOR CASH, AND MAY NOT BE TRANSFERRED, SOLD, OR EXCHANGED OUTSIDE THE SERVICE. Cashout may modify earning rates, inactivity decay, and Coupon pricing prospectively at any time, and may adjust or revoke balances accrued through fraud, abuse, or error. Dough constitutes a limited, revocable license and not property.

4. Coupons and Redemptions

A Coupon acquired by a student user is valid until its stated expiration and is redeemable once. Participating businesses are obligated to honor valid, unexpired Coupons; if a business refuses a valid Coupon, the user may report the refusal within the application and Cashout will restore the associated Dough. Expired Coupons are neither redeemable nor refundable. Redemptions are verified server-side; attempts to redeem a Coupon not acquired by the presenting user, or previously redeemed, will be rejected. COUPON OFFERS ARE MADE BY THE PARTICIPATING BUSINESSES AND NOT BY CASHOUT; CASHOUT IS NOT A PARTY TO, AND DISCLAIMS LIABILITY ARISING FROM, THE UNDERLYING SALE OF GOODS OR SERVICES.

5. Prohibited Conduct

You shall not: (a) generate fabricated or automated views, self-dealing scans, or manipulated redemptions; (b) maintain multiple accounts; (c) attempt to identify other users or re-identify pseudonymized data; (d) scrape, harvest, or systematically extract data from the Service; (e) probe, disable, or circumvent security, moderation, blocking, or verification mechanisms; (f) upload or communicate content that is unlawful, infringing, threatening, harassing, hateful, sexually exploitative, deceptive, or otherwise objectionable; (g) impersonate another person or business; or (h) use the Service in violation of applicable law. Cashout may filter, restrict, remove, or preserve content for safety or legal review and may suspend or terminate accounts engaged in prohibited conduct.

6. Content; Intellectual Property

You retain ownership of videos, photographs, captions, comments, messages, profile names, logos, and other material you submit to the Service (collectively, "User Content"). You represent that you own or have all permissions needed for your User Content and that Cashout's permitted use will not violate another person's rights. By submitting User Content, you grant Cashout a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, reproduce, adapt solely for formatting, accessibility, security, or technical delivery, display, perform, distribute, and otherwise make the User Content available as necessary to operate, secure, and improve the Service. For User Content you choose to make public, this license also permits Cashout to promote the Service using that public content. Cashout uses direct-message content only to operate, secure, support, and legally protect the Service, including delivery to the intended recipient; the public-content promotion permission does not apply to direct messages. This license continues while the User Content is available through the Service and for a reasonable period afterward for backups, shared copies, legal compliance, and enforcement. Cashout does not claim ownership of User Content.

Cashout may reject or remove User Content that violates these Terms or another person's rights. Cashout maintains a policy of terminating, in appropriate circumstances, users who repeatedly infringe intellectual-property rights. Copyright owners and authorized agents may submit notices, and affected users may submit counter-notices, through the process at cashoutmobile.com/support.

7. Business Accounts

Business functionality — including billing, offer publication, personnel scanning, and analytics — is governed by the Merchant Services Agreement accepted at business onboarding. In the event of a conflict between these Terms and the Merchant Services Agreement with respect to a business account, the Merchant Services Agreement controls.

8. Termination

You may discontinue use of the Service and delete your account at any time within the application. Cashout may suspend or terminate any account for violation of these Terms, effective immediately upon notice. Provisions that by their nature should survive termination — including Sections 3 (Dough), 9 (Disclaimers; Limitation of Liability), and 10 (Governing Law) — survive.

9. Disclaimers; Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASHOUT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, AND CASHOUT'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS (US $100) OR THE AMOUNTS YOU PAID TO CASHOUT IN THE THREE (3) MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, IN WHICH CASE THESE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED.

10. Governing Law; Venue

These Terms are governed by the laws of the State of Ohio, USA, without regard to conflict-of-laws principles. The state and federal courts located in Ohio have exclusive jurisdiction and venue over any dispute arising out of or relating to these Terms or the Service.

11. Modifications

Cashout may amend these Terms prospectively. Material changes will be announced within the application or by email at least fourteen (14) days before their effective date. Continued use of the Service after the effective date constitutes acceptance of the amended Terms.

12. Contact

Cashout Mobile LLC, Columbus, Ohio, USA · support@cashoutmobile.com